Privacy & Security Policy

Security Policy

Konektivo.com’s security policy is to immediately respond to any reports or allegations of security vulnerabilities or incidents by researching, analyzing, announcing and immediately delivering a quality update.

All security reports are treated as the highest priority to attain resolution and eliminate any risk that Konektivo.com users could potentially experience. If an update of the platform contains security fixes, the security fix information is communicated in the release notes of the update.

Guidance for Konektivo.com’s Superusers:

• Read the Konektivo.com’s Blog for the latest guidance and news on how to protect your implementation.
• Stay informed about security alerts from our website and social media. Be aware of the platform vulnerabilities, and be proactive in addressing those potential problems

Konektivo.com uses Comodo SSL certificate to ensure data protection. SSL Certificates are small data files that digitally bind a cryptographic key to an organization’s details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser. Typically, SSL is used to secure credit card transactions, data transfer and logins, and more recently is becoming the norm when securing browsing of social media sites.

Konektivo.com encourages security researchers, system administrators or developers to report any vulnerability directly to support@konektivo.com

User Data Privacy

We store and maintain files, documents and other data stored in your user account at web servers that are accredited with the ISO 27001 data security certification and that are located in European Union. In order to prevent loss of data due to errors or system failures, backup copies of data including the contents of your user account are also kept in the same web servers. Hence your files and data may remain on these web servers even after deletion or termination of your user account. We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible by any third-party entity. We also do not process the contents of your user account for serving targeted advertisements.

We provide users with access to their Personal Information. Users may correct, update or remove any such Personal Information either by accessing their user account or by contacting Konektivo.com’s Support Services. Such changes may take up to 72 hours to take effect. We respond to all enquiries within 10 business days.